Revolutionizing Elevator Service with Intelligent Solutions

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Site Service Cloud (SSC)

  • Feature Enhancements:
    • Introduced Territory and Location management functionality, including CRUD operations and a new modal.
    • Implemented an in-app training assistant with interactive, context-aware interactions.
    • Redesign of in-app training features with a new panel and animated character.
  • User Experience Improvements:
    • Revamped scheduling and task management interfaces to simplify user interactions.
    • Improved search functionality for maintenance contract invoices and violations lists.
  • Bug Fixes:
    • Addressed multiple bugs including contact role management pagination and route setup calculations.
  • In-Progress Work:
    • Continued improvements on features involving user-requested password changes and backend sync processes.
  • Key Updates:
    • Fixed ticket flow processes and enhanced backend status management, ensuring reliability.
    • Improved proposal management interface, with a new sorting feature and a proposal wizard.
    • Addressed issues in workflow previews and UI pagination, refining the user interface.
  • In-Progress Work:
    • Active branches include enhancements like DOUG_test, Dev, and askai.
    • Open pull requests addressing CRUD backend functionality, schedule revamps, and contact role management.
  •  

Site Service Mobile (SSM)

  • No updates recorded for Site Service Mobile today.

Site Service Cloud (SSC)

  • New Features & Improvements:
    • Call center updates including new filter capabilities and UI cleanups.
    • Backend status management and phase completion enhancements.
    • Improved proposal management with new features like sorting and wizard integration.
  • Bug Fixes:
    • Various UI and workflow improvements for a smoother user experience.
  • In-Progress Work:
    • Ongoing enhancements to call center search capabilities.

Site Service Mobile (SSM)

No Updates Recorded Today.

Consistently, our development teams are making strides in performance enhancements and new feature integrations to enrich user experience across our product suite. Stay tuned for more updates as we continue to refine and innovate.

Site Service Cloud (SSC)

  • Key Developments:
    • Enhanced user interface for dispatches’ UI consistency and performance.
    • Adjustments in the call center layout for improved usability.
    • Steps forward in inspection step listing and backend filter applications, notably on tax authorities and payment terms.
  • In-progress Work:
    • Jobs Dashboard UI cleanup and dispatch listing enhancements are under review.
  • Active Branches: DOUG_test, Dev, ImprovementRequest/Implement_Inspector_Page, Jkhurshid/BillingCodeTest_1718, Staging, and others reflecting ongoing refinements.

Site Service Mobile (SSM)

  • In-progress Work:
    • Open pull request focused on Android build fixes and feedback implementation.
  • Active Branches: Includes feature branches like 231-feature-1-minute-mechanic-location-tracking-daily-path-visualization, reflecting ongoing development efforts.
  • Note: No significant code commits were recorded for SSM today.

Site Service Cloud (SSC)

  • New Features & Improvements:
    • Advanced filtering capabilities developed for maintenance contracts, tax authorities, and payment terms.
    • Layout improvements done in the call center interface for better user experience.
    • Enhanced filtering system adding backend and data mapping changes for precision.
  • Significant Bug Fixes:
    • Fixed data mapping errors related to the filtering process.
  • In-progress Work:
    • Continued refinement on call center layout and system staging deployments.
  • Significant Updates:
    • Implemented an advanced filter panel for maintenance contracts, providing users with better data filtering and management.
    • Optimized API endpoints for enhanced performance and data handling.
    • Updated view modals for improved user interaction with payment terms.
  • In-Progress Work:
    • Improvements in call center layout and spacing (active pull request).
  •  

Product: Site Service Mobile (SSM)

  • In-Progress Work:
    • Android build fixes and feedback processing underway (active pull request).
  • Android build fixes and feedback implementations are underway.

Site Service Cloud (SSC)

  • New Features and Improvements:
    • Addition of a session detail report document and enhancements to refresh token and JWT validity.
    • Updated work list pagination and session inactivity management.
  • In-Progress Work:
    • Open pull request to validate call center entries and map custom priority with added alerts.

Site Service Mobile (SSM)

  • Updates:
    • No commits were recorded for Site Service Mobile today.
  • In-Progress Work:
    • Open pull request addressing Android build fixes and incorporating feedback.

Note: If no development activity was registered for a product, it implies no updates were made today. Active efforts continue on various branches in progress.

Site Service Cloud (SSC)

  • New Features and Improvements:
    • Implemented pagination in the work list item for proposals, improving efficiency and user navigation.
    • Updated listing API to support the new pagination feature.
  • In-progress Work:
    • Enhancements for session timeout and inactivity functionalities, which will feature adaptable settings and cross-browser compatibility.

Site Service Mobile (SSM)

  • No updates recorded today.
  • In-progress Work:
    • Ongoing fixes for Android builds, addressing feedback to improve stability and functionality.
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Site Service Cloud provides the most powerful comprehensive scalable suite of software tools for the Elevator Service Industry.

  • Versatile Integration

Our industry specific solution is linked to multiple backend packages giving our customers a wider choice of ERP solutions which are fully integrated to Site Service.

  • Comprehensive Solutions

When it comes to maintenance, service, repair, modernization, new construction, inspections, violations tracking, and mobile applications, Site Service has the complete industry solution.

  • Scalable Support

It is fully scalable from the smallest service companies to the largest full range installer/providers, ensuring adaptability and comprehensive support across all scales of operation.

  • Features & Benefits
Learn More

Listed on this website are just some of the powerful features included in Site Service. Contact us for a more comprehensive features list. Please share your contact details below and join our Site Service Updates email list. We will keep you informed about the amazing new features coming to the industry’s best enterprise software for the vertical transportation industry.

Site Service Cloud provides the most powerful and comprehensive suite of software tools for the Elevator Service Industry.

Our industry-specific solution is linked to multiple backend packages giving our customers a wider choice of ERP solutions which are fully integrated to Site Service.

When it comes to maintenance, service, repair, modernization, new construction, inspections, violations tracking, and mobile applications, Site Service has the complete industry solution. It is fully scalable from the smallest service companies to the largest full range installer/servicers.

Listed on this website are just some of the powerful features included in Site Service. Contact us for a more comprehensive features list.

Please share your contact details below and join our Site Service Updates email list. We will keep you informed about the amazing new features coming to the industry’s best enterprise software for the vertical transportation industry.

  • Let's Connect…

Please share your contact details. We will send an email announcement soon on some amazing new features of the industry’s best enterprise software for the vertical transportation industry.

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